It is the policy and practice of the City of Atascadero to take all reasonable steps to ensure its services, programs and activities are accessible to all members of the public including persons with disabilities. Our ADA Coordinator works to ensure City departments comply with this policy by:

• Providing technical assistance to support City departments in complying with federal, state and local disability access laws.
• Assisting departments in evaluating their facilities, programs, services, and activities to ensure provision of reasonable accommodations to people with disabilities.
• Conducting training for City employees in disability awareness, disability etiquette, disability access laws, and reasonable accommodations.
• Facilitating the resolution of grievances filed against the City that allege noncompliance with disability access laws.

If you would like to make a request for reasonable accommodation or submit a grievance, contact the City's ADA coordinator. Please allow two business days for all requests for Reasonable Accommodations to be received.

ADA Grievance Procedure

ADA Transition Identified Projects/Plan

DRAFT ADA Transition Plan Update

The City of Atascadero is committed to fostering, cultivating and preserving a culture of diversity and inclusion and places a high value on a workplace culture that promotes an environment which is inclusive and embracive of diversity.

Non-Discrimination (Diversity and Inclusion) Administrative Policy

Contact Us & Submit Your ADA Compliant Concerns

The City of Atascadero would like to give the community the opportunity to present any concerns it might have about accessible access to various facilities. The City intends to use this information in its efforts to prioritize where improvements to the public right-of-way are most needed. For more information or to discuss concerns, please contact the Division of Public Works/ ADA Coordinator at 805-470-3188.

ADA Coordinator
Ryan Betz
6500 Palma Ave
Atascadero CA 93422
(805) 470-3440 (Ph)
rbetz@atascadero.org

City of Atascadero

Privacy Policy

The City of Atascadero (“City”) takes your privacy seriously. Our privacy policy is clear: we will collect no personally identifiable information about you when you visit our website or use our services unless you choose to provide that information to us.

What this Privacy Policy Covers

This privacy policy covers this website’s treatment of personally identifiable information that the City collects when you are on this website and when you use this website’s services. This privacy policy does not describe information collection policies on other websites, including those linked to or from this website.

Children's Issues

This website is not directed to children under 13 years of age, and children under 13 years of age shall not use the website or services offered by this website to submit any individually identifiable information about themselves.

What Type of Information We Collect

The City does not collect any personally identifiable information about you through this website other than information that you affirmatively choose to submit to us. The City may automatically collect aggregate information about the use of its website, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.

How We Use the Information We Collect

The personally identifiable information we collect from and about you may be used to provide e-mail-based newsletters and other information to you as you request and to notify you from time to time about services offered by the City or other entities associated with the City.

With Whom We Share Information

We may disclose information about you if we have a good-faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of the City or others.

Changes to this Privacy Policy

The City may revise and update this privacy policy at any time by posting such revised privacy policy at: Privacy Policy.  Your continued usage of this website will mean you accept those changes.

Other Terms and Conditions

The City’s “General Terms and Conditions of Use” are available at: Terms & Conditions.

Last Update

This Privacy Policy was last updated on May 3, 2011.

Contact Information

Questions or comments regarding this privacy policy should be sent by e-mail to: webmaster@atascadero.org, or by U.S. Mail, Attn: Technology Division, 6500 Palma Ave, Atascadero, CA 93422.

City of Atascadero

Website Terms and Conditions

Please read these general terms and conditions of use ("terms and conditions") carefully before using this website, or any services offered by the City of Atascadero (“City”).

By using the website, or any services offered by the City, you signify your assent to these terms and conditions.  If you do not agree to all of these terms and conditions, do not use this website.

The website www.atascadero.org is an online information service provided by the City, which may revise and update these terms and conditions at any time by posting such revised terms and conditions at Terms & Conditions. Your continued usage of this website, or any of its services, will mean you accept those changes.

No Legal Advice

The materials available on this website ("materials") have been prepared by the City, its staff, and other contributors, for informational purposes only, are not legal advice and should not be relied on as such. The City does not guarantee or warrant that the materials are accurate, complete, or up-to-date. The materials are general in nature and may not apply to particular factual or legal circumstances. Laws and procedures change frequently, and are subject to differing interpretations. The materials are not intended to substitute for obtaining legal advice from competent, independent, legal counsel in the relevant jurisdiction. If you want legal advice, please consult a lawyer. This website is not intended to create, and your use of the materials does not constitute, a lawyer-client relationship. You should not act upon any of the materials without seeking professional counsel. Any opinions, whether legal or otherwise, expressed on this website, are solely those of the respective author(s).

Copyright

The materials are protected by United States (“U.S.”) and other copyright laws, except for works of the U.S. Government, pursuant to 17 U.S.C., Section 105. The selection, arrangement, and presentation of all materials (including information in the public domain), and the overall design of this website, are property of the City. All rights reserved. The City is the owner of all copyrights in and to the materials, except for works of the U.S. Government, pursuant to 17 U.S.C., Section 105. Permission is granted to view and print materials from this website for the non-commercial purpose of viewing, reading, and retaining for reference. Any other copying, distribution, retransmission, or modification of information or materials on this website, whether in electronic or hard copy form, without the express prior written permission of the City, is strictly prohibited.

Trademarks

The City Seal, illustrating City Hall, is a trademark or service mark of the City.

Privacy

The City’s Privacy Policy is available at Privacy Policy.

No Warranties

The City does not make any express or implied warranties, representations, or endorsements whatsoever (including, without limitation, the implied warranties of merchantability or fitness for a particular purpose) with regard to this website; materials; and any products, information, or service provided through this website, or any third party websites listed on this website, and the City shall not be liable for any cost or damage arising either directly or indirectly from any such transaction. The City does not warrant that this website will be uninterrupted or error-free, or that defects in this website will be corrected. The City is provided on an "as is, as available" basis.

In no event will the City or its officers, employees, agents, and the assigns of same be liable for (1) any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profits, business interruption, loss of programs or information, and the like) arising out of the use of or inability to use this website, materials or any information, or transactions provided on this website or downloaded from this website, even if the City or its authorized representatives have been advised of the possibility of such damages, or (2) any claim attributable to errors, omissions, or other inaccuracies in this website, materials and/or listings or information downloaded through this website. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, the City’s liability is limited to the greatest extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless the City and its officers, employees, agents, and the assigns of same, from and against any and all loss, costs, expenses (including reasonable attorneys' fees and expenses), claims, damages and liabilities related to or associated with your use of this website and any violation of these terms and conditions by you.

Governing Law and Jurisdiction

These terms and conditions constitute a contract made under and shall be governed by and construed in accordance with the laws of the State of California (“State”). You agree that the San Luis Obispo County Superior Court, if it has subject matter jurisdiction, shall have exclusive jurisdiction to hear and determine any claims or disputes between you and the City (and/or its officers, employees, agents and the assigns of same), pertaining directly or indirectly to these terms and conditions, or to any matter arising therefrom, or any other document executed and delivered in connection herewith or therewith.

Miscellaneous

Except as expressly provided in a particular legal notice posted by the City on this website, these terms and conditions constitute the entire agreement between you and the City with respect to the use of this website and materials. The City’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties, nor trade practice, shall act to modify any provision of these terms and conditions. The City may assign its rights and duties under these terms and conditions to any party, at any time, without notice to you.

Last Update

These terms and conditions were last updated on May 2, 2011.

Contact Information

Questions or comments regarding this website should be sent by e-mail to: webmaster@atascadero.org, or by U.S. Mail, Attn: Technology Division, 6500 Palma Ave, Atascadero, CA 93422.

There are a number of easy options available to contact the City with your questions, ideas, comments, and suggestions.

Online

Use the link below to access our citizen feedback page. From there, you can look up services by topic and send us your comments or questions via e-mail. All submissions are routed to an appropriate staff representative for followup and response, as needed. 

• Issue & Question Center

By Phone

Use the link below to see a phone directory of City Services. For general information, call City Hall M-F, 8:30 a.m. to 5:00 p.m. at (805) 461-5000.

More detailed contact information for the City and the community can be found in the directories linked below:

• City Department/Staff Directory
• Community-Wide Directory of Services
• Unhoused Residents - Families and Individuals - Community Resource Information

In Writing

The City's mailing address is 6500 Palma Ave, Atascadero, CA 93422.

In Person

City Hall is located at 6500 Palma Ave, across from the Sunken Gardens. Our front counter hours of operation are M-F, 9:00 a.m. to 4:00 p.m. City Hall is closed on the following holidays:

• New Year's Day; Martin Luther King, Jr. Day;  Presidents Day; Memorial Day; Independence Day; Labor Day; Veterans Day; Thanksgiving Day & the Friday after Thanksgiving Day; Christmas Eve; Christmas Day.

Please note: Members of the public are always welcome to attend and provide input at any of the public meetings of the City Council, commissions, or committees. Notifications and agendas of all public meetings are posted on the website, in the outdoor kiosk located in front of City Hall and publically noticed in the local press. You can sign up online to receive email notifications about these meetings and more at: City Notifications