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Public Safety Dispatchers

The Public Safety Dispatchers Unit of the Atascadero Police Department includes seven Public Safety Dispatchers and one Lead Public Safety Dispatcher. The Unit receives and dispatches all emergency 911 and non-emergency calls for assistance, including requests for police, fire, and emergency medical personnel.

Two dispatchers at their workstations.

Professionalism and providing quality and responsive customer service under the most stressful conditions are the goals of the Public Safety Dispatchers Unit. They are the first point of contact with the Department for most citizens when they are most in need of help or information.

All of the Atascadero Police Department's Public Safety Dispatchers Unit are certified emergency medical dispatchers who are capable of providing emergency medical care instructions for the ill or injured until the arrival of emergency medical personnel at the scene. As an example of their versatility, our Dispatchers also process Department records and reports and assist citizens with information at the front desk in their "spare" time between answering the telephone and dispatching emergency personnel. Given the high volume of calls for assistance and radio transmissions from police and fire units, that "spare" time becomes a rare commodity.

If you are interested in more information about the functions of the Public Safety Dispatchers Unit, please call (805) 461-5051 and ask to speak with the Administrative Commander.